What the service is
iStampr lets a business run a loyalty programme whose cards are held in Apple Wallet and Google Wallet. Accounts are set up by us, by arrangement, rather than by self-service signup.
Your account
You are responsible for who you give access to and for what your staff do with it. Tell us promptly if you think an account has been compromised.
Your customers and your data
The customer records in your programme are yours. We process them to run the service for you and for nothing else. If you leave, you can take an export of them with you.
Rewards are yours to honour
You decide what your rewards are and what they are worth. We record what has been earned and redeemed, but the promise to the customer is yours, not ours.
Availability
We aim to keep the service running and will tell you about planned work. We do not promise it will never be unavailable. Apple Wallet and Google Wallet are run by Apple and Google, and pass delivery depends on them.
Acceptable use
Do not use the service to send unsolicited marketing, to impersonate another business, or to break the law where you operate.
Fees
You pay a monthly fee decided by how many locations you run: 99 zł for one location, 149 zł for two, and 149 zł plus 60 zł for each further location from the third onwards. Prices exclude VAT. Each month is billed in advance. You can cancel at any time; the month already started is not refunded. If an invoice stays unpaid after we have reminded you, we may suspend the account until it is settled.
Every plan starts with a 14-day free trial — no card needed.
Liability
We are not liable for indirect losses such as lost sales, lost customers or a card that could not be delivered because Apple Wallet or Google Wallet was unavailable. Our total liability to you for anything arising from the service is limited to the fees you paid us in the twelve months before the claim. Nothing here excludes liability that cannot be excluded under Polish law.
Ending it
You can stop at any time. We will give reasonable notice if we need to stop providing the service, and will help you export your data.
Who we are
The service is provided by iStampr Inc., Tadeusza Romanowicza 4/t, 30-702 Kraków, Poland. These terms are governed by Polish law, and any dispute goes to the courts of Kraków. Reach us at[email protected] or through thesupport form.